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 ICME offers software solutions to large, medium size and small clients using Oracle and Microsoft components, and customised solutions built around combinations of industry-leading modules. These solutions include databases, business applications and full-scale ERP and enterprise management systems.
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Oracle Solutions | ICME uses Oracle’s Application Implementation Methods (AIM) and Project Management Methodologies when building Oracle-based systems. These are standardized approaches to system development and implementation, and ensure that clients’ needs are met to Oracle’s best practice levels. Our Oracle solutions include database installation, support, configuration, connectivity, analysis and design, programming and troubleshooting.
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Intranet / Internet Solutions | ICME has experience in site design and development, e-commerce and server configuration. These solutions include:
 Site design using Java, Microsoft FrontPage, Dreamweaver, Macromedia Flash |
| Server configuration (MS IIS based) |
| Customised software for websites |
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Enterprise Management Systems | ICME’s custom-built enterprise management systems bring the following value to
corporate clients of all sizes:
| IT departments can effectively respond to customer outages |
| Operators can act on problems immediately |
| Managers run the enterprise via SLA and business process displays |
| Automation provides corrective responses at machine speed |
| Specialists receive critical information instantly |
ICME’s enterprise management solutions are built around:
| Remedy AR |
| HP Network Node Manager |
| BMC Patrol Enterprise Manager |
Patrol Enterprise Manager (PEM) is a multi-user system supporting centralized enterprise operations management through automation capabilities for problem diagnosis, information forwarding and links to the Remedy AR helpdesk. EMS components include:
| BMC Patrol Enterprise Manager (PEM) |
| PEM Connections |
| Patrol Console |
| Patrol Explorer |
| Patrol for AS/400s |
| Patrol for Desktops |
| Patrol for MS WIN Servers |
| Patrol for MS Exchange Servers |
| Patrol for DB2 |
| Patrol Integration for HP OpenView |
| Patrol Integration for Remedy | |
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